Where to go when you are unwell

Local people are reminded about the range of services and options available to them when they are feeling unwell. 

With bugs and viruses doing the rounds, self care is the best choice to treat minor illnesses such as coughs, colds, sore throats and upset stomachs, and there are a range of NHS services available for advice, information and treatment.

By choosing the right service patients will get the best treatment in the shortest possible time, whilst keeping emergency health services available for the poorliest of patients.

  • Minor ailments can be often treated with over-the-counter remedies available from a community pharmacy.  Pharmacists can also provide expert advice on common illnesses and injuries and the medicines to treat them.
  • For patients wanting to access information online, the NHS Choices website is available 24/7 (www.nhs.uk) and the NHS 111 service (dial 111) is also available 24/7 for patients that need medical advice fast, but it’s not a life-threatening situation. 
  • A patient’s own GP Practice should be their first port of call for their ongoing care, your GP knows you best.   
  • If you need treating today, Bury Urgent Treatment Centre is a doctor-led service open every day from 8am to 10pm, no appointment needed.  Located within Moorgate Primary Care Centre, Derby Way, Bury, this is an alternative choice for anyone who can’t get a same day appointment at their own GP practice, when they are suffering from an ailment, illness or injury that needs assessing quickly but isn’t serious enough to require a visit to A&E.  
  • In addition, in the south of the borough, there is Prestwich Walk-in Centre.  Located on Fairfax Road, this is a nurse led service open every day, 8am until 8pm, and you don’t need an appointment.

Dr. Kiran Patel, Chair and Clinical Lead for NHS Bury Clinical Commissioning Group (CCG) said: “Ailments such as coughs, flu like symptoms and upset stomachs can often be treated by having a well stocked medicine cabinet.  Just having a few basic essentials at home can help to treat the symptoms of many common illnesses and injuries.”

“Where patients need advice, information and treatment, there are a range of services and resources available, from online resources to walk-in services with no appointment needed.  A&E departments are for patients who are extremely unwell and need urgent medical attention. In a genuine emergency, the A&E department will provide the best possible care to patients.”


Date: 11th March 2014

FOR PRESS & MEDIA ENQUIRIES: contact Caroline Dearden, Communications and Engagement Manager on 0161 762 3106 or email buccg.communications@nhs.net

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